Product & Customer Journey Lead

Leadership Opportunities at VPBank
VPBank is looking for experienced leaders to build and scale impactful digital business capabilities across Product, Growth, Data, Partnerships and Transformation.

We welcome candidates from Banking, FinTech, E-commerce, SaaS, Technology Platforms, Digital Businesses and Consulting backgrounds.

WHAT WE LOOK FOR IN ALL ROLES

Shared Competencies

• Strong commercial mindset
• Customer-centric thinking
• Data-driven decision making
• Cross-functional leadership
• Ability to influence without formal authority
• Problem-solving and structured thinking
• Builder mindset with strong ownership
• Comfortable operating in fast-changing environments
• Focus on measurable business outcomes

Preferred Backgrounds

• Digital Banking
• FinTech
• E-commerce
• SaaS Platforms
• Technology Companies
• Digital Product Organizations
• Strategy & Transformation Consulting

Ideal Background

• Digital Product Management
• Customer Experience
• Digital Banking
• FinTech
• SaaS Platforms
• Product-led Technology Companies

Key Competencies

• Product Strategy
• Customer Discovery & Validation
• Customer Journey Design
• Product Commercialization
• Digital Experience Design
• Cross-functional Product Leadership

Key Responsibilities

• Own end-to-end product and customer journey strategy
• Translate customer needs into scalable propositions
• Design and optimize customer experiences
• Drive product delivery and commercialization
• Leverage existing capabilities to create customer value
• Improve customer journeys through customer feedback and data insights

Contact
Email: [đã che]