[DISTRICT 7] INBOUND KOREAN SPEAKING
- Nơi làm việc
- TP. Hồ Chí Minh
- Hạn nộp
- 31/12/2026còn 82 ngày
- Ngày đăng
- 09/10/2026hôm qua
- Bộ phận
- Banking,Customer Service
- Loại vị trí
- Permanent
U&Bank không nhận hồ sơ, không thu phí.
Mô tả công việc
- Handle inbound calls from Vietnamese and Korean customers and provide accurate, professional and timely support.
- Understand customer needs, identify issues and provide appropriate solutions in accordance with Bank's policies and procedures.
- Verify and update customer information accurately after each interaction.
- Handle customer inquiries, requests, complaints and perform outbound follow-up tasks when requiried to ensure customer satisfaction.
- Escalate complex cases promptly to Team Leader/Manager for appropriate handling instructions.
- Maintain accurate interaction records and ensure proper follow-up on outstanding cases.
- Support other operational activities or ad-hoc tasks as assigned by the Team Leader/Manager.
Cách nộp
Lấy từ trang tuyển dụng của Shinhan Bank Việt Nam (shinhancareer.com) · kiểm tra 10/10/2026Báo cáo tin
