Tuyển dụng VPBank: Digital Portfolio Analytics - TA189 (03/09/2026)

Tin tuyển dụng
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VPBank đang tuyển dụng Digital Portfolio Analytics - TA189 — vị trí làm việc tại Toàn Quốc.

:clipboard: Thông tin tuyển dụng VPBank

Thông tin Chi tiết
Vị trí Digital Portfolio Analytics - TA189
Ngân hàng VPBank
Đơn vị Khối Khách hàng cá nhân
Địa điểm Toàn Quốc

:memo: Mô tả công việc

A. Digital Portfolio Performance Management

  • Monitor and analyze the overall performance of the Digital Bank portfolio across key dimensions including customers, products, balances, transactions, revenue and profitability.

  • Develop portfolio performance frameworks and management dashboards covering key business KPIs such as:

  • Active customers / MAU

  • Digital engagement and transaction frequency

  • CASA / deposit balances and AU

  • Product holding / product penetration

  • Revenue / TOI / PBT / profitability per customer

  • Customer acquisition, activation and retention

  • Cross-sell / upsell performance

  • Conduct regular performance reviews and identify key drivers behind portfolio growth or underperformance.

  • Perform root-cause analysis and recommend corrective actions to improve portfolio performance.

B. Customer & Behavioral Analytics

  • Analyze customer behavior across the Digital Bank ecosystem to understand how customers acquire, activate, engage, transact, purchase products and churn.

  • Develop customer segmentation based on customer value, digital behavior, transaction behavior, product holding and engagement level.

  • Identify behavioral patterns and triggers that indicate opportunities for:

  • Next-best-product / next-best-actio

  • Cross-sell and upsell

  • Balance growth

  • Engagement enhancement

  • Retention / churn prevention

  • Develop customer lifecycle analytics across Acquisition → Activation → Engagement → Monetization → Retention.

  • Identify high-potential customer cohorts and provide recommendations for personalized customer treatments.

C. Product & Portfolio Analytics

  • Analyze performance of Digital Bank products and propositions including deposits, CASA, payments, cards, lending and other digital financial solutions.

  • Evaluate product penetration, adoption, utilization, balance, revenue and profitability across different customer cohorts.

  • Identify opportunities to improve product propositions, pricing, customer journeys and product placement on Digital Bank

  • Support Product Owners in defining business cases and quantifying potential financial impact of new products, features and policies.

  • Conduct pre- and post-launch analysis to evaluate whether new features and products deliver expected customer and financial outcomes

Yêu cầu năng lực

A. Qualifications & Experience

  • Bachelor’s degree or above in Finance, Banking, Economics, Business Analytics, Data Analytics, Statistics or related disciplines

  • 3–5+ years of experience in Banking, Fintech, Digital Banking, Portfolio Management, Business Analytics, Customer Analytics or related areas.

  • Strong understanding of retail banking products and customer economics.

  • Experience in customer segmentation, portfolio analytics, funnel analytics, campaign analytics and business performance management is preferred.

  • Experience working with large customer and transactional datasets is highly desirable.

B. Core Competencies

  • Strong analytical and structured problem-solving skills.

  • Strong commercial and business acumen.

  • Ability to translate data into actionable business recommendations.

  • Customer-centric and digital-first mindset.

  • Strong ownership and result orientation.

  • Ability to communicate complex analytical findings in a simple and compelling manner.

  • Strong stakeholder management and cross-functional collaboration skills.

  • Comfortable working in a fast-paced, data-driven Digital Bank environment

Quyền lợi được hưởng

  • Competitive salary and bonus package

  • Staff loan with special interest rates

  • Training courses based on the job, Training framework/Learning RoadMap for each position

  • Insurance in accordance with Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees);

  • Annual leave (varied based on job grade)

  • Travel allowance

  • A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding…

Kỹ năng

:bulb: Cách thức ứng tuyển

:point_right: Xem chi tiết và ứng tuyển tại: VPBank

:date: Ngày đăng: 03/09/2026
:pushpin: Nguồn: VPBank
:owl: Đăng bởi: UB Job Crawler