Techcombank đang tuyển dụng Senior Expert, Customer Insight (40000216) — vị trí làm việc tại TP. Ha Noi.
Thông tin tuyển dụng Techcombank
| Thông tin | Chi tiết |
|---|---|
| Vị trí | Senior Expert, Customer Insight (40000216) |
| Ngân hàng | Techcombank |
| Đơn vị | Retail Banking Group |
| Địa điểm | TP. Ha Noi |
Mô tả công việc
Job Purpose
The job holder support management for the effectiveness of assigned customer portfolio
Key Accountabilities (1)
Customer and Industry Insights
- Design and deploy offerings and CVP/ business orientation at sector/activities, sub-segment, and/or partnerships level through conducting thorough understanding of customer needs and competitive landscape and market trend for acquisition, deepening and retention of customers
- Conduct research, in-depth interview, survey, focus group meetings to understand the characteristics and demands of customers as well as validate CVP/offerings with customers
- Embed clear CVP communication, sales pitch book / playbook across channels
- Participate in multi-functional workstreams as subject matter expert for credit orientation, provide insights for products and solutions development, improvement of sales and service channels, strengthen risk management requirements
- Collaborate with related teams for sector level / value chain CVP design and deployment
- Support RM in BCA writing on industry and market sentiment
Key Accountabilities (2)
Leads Generation và Management
- Generate new-to-bank (NTB) leads with suitable CVP/offering for frontline through developing relationships with associations, industrial zones / economic zones authorities, and embed CVP for partnership and value chain customers
- Leverage MM/USME segment value chain and generate leads for SME/MSME segment
Success Profile - Qualification and Experiences
- Bachelor’s degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master’s degree or higher
- Minimum 12 years in the position related to financial analysis / credit / market research, marketing of finance and banking
- Prioritize work experience related to corporate customers
- Mimimum TOEIC 650 or equivalent
Cách thức ứng tuyển
Xem chi tiết và ứng tuyển tại: Techcombank
Ngày đăng: 02/04/2026
Nguồn: Techcombank
Đăng bởi: UB Job Crawler