Techcombank đang tuyển dụng Officer, Sales Support (40001023) — vị trí làm việc tại TP. Ha Noi.
Thông tin tuyển dụng Techcombank
| Thông tin | Chi tiết |
|---|---|
| Vị trí | Officer, Sales Support (40001023) |
| Ngân hàng | Techcombank |
| Đơn vị | Retail Banking Group |
| Địa điểm | TP. Ha Noi |
Mô tả công việc
Job Purpose
The job holder responsible for supports the sales force in all operations related to sales and after-sales care
Key Accountabilities (1)
Support to sale products and services
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Receive documents after RCC approval, notification of approval results, disbursement conditions
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Completing the after sale documents
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Transfer customer document to CCA, notify customers of fees to complete disbursement conditions
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Support sales force with notarization procedures, secure transaction registration, inventory, asset valuation
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Enter the collateral into warehouse
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After completing disbursement, notify customers, save and manage customer documents
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Serving customers’ requests for documents related to assets
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Compose documents when finalizing payment
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Perform the work of supporting the issuance, activation of cards, accounts, FIBs. Disbursement, follow-up after loan
Key Accountabilities (2)
Support to update and manage customer documents:
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Scan/fill data and perform work related to building and managing customer documents as assigned by line manager.
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Update and monitor Customer’s status on the basis of: Information provided by sales force; Information from the system;
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Support sales force in managing customer portfolio (providing debt reports, customer data…); identify risk factors
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Perform after-sales support tasks
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Perform support tasks with partners outside Techcombank from time to time.
Perform other tasks
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at the request of line manager
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Make operational reports to support the department’s business from time to time.
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Report on reward programs.
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Perform office administrative support tasks such as asset management, clerical work, timekeeping, stationery, human resources, storage, expenses… according to internal regulations.
Key Accountabilities (3)
- Ensure compliance with regulations, procedures and work instructions of TCB
- Strictly comply with the Bank’s Labor Regulations.
- Perform work in accordance with policies, regulations, procedures, internal guidelines… and commitment to service quality (SLAs)"
Key Relationships - Direct Manager
Team Lead, Sales Support; Manager, Sales Support; Manager, Retail Banking; Manager, Virtual Advisory Channel;…
Key Relationships - Direct Reports
Key Relationships - Internal Stakeholders
Internal RBG Department and other Division
Key Relationships - External Stakeholders
Personal Customer
Success Profile - Qualification and Experiences
Domain Expertise
- Minimum 03 years of experience in positions relating to business support management và planning
Qualifications - University degree (minimum) relating to Insurance, Finance, Banking and Economics
- English level: According to the Bank’s regulations
Cách thức ứng tuyển
Xem chi tiết và ứng tuyển tại: Techcombank
Ngày đăng: 26/03/2026
Nguồn: Techcombank
Đăng bởi: UB Job Crawler