Tuyển dụng Techcombank: Director, Internal Communication tại TP. Ha Noi (09/06/2026)

Tin tuyển dụng
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Techcombank đang tuyển dụng Director, Internal Communication — vị trí làm việc tại TP. Ha Noi.

:clipboard: Thông tin tuyển dụng Techcombank

Thông tin Chi tiết
Vị trí Director, Internal Communication
Ngân hàng Techcombank
Đơn vị Marketing Division
Địa điểm TP. Ha Noi

:memo: Mô tả công việc

Job Purpose

(This position is open for both Senior Manager and Director level)

  • The job holder plans the overall strategic internal communication for the bank in alignment with business strategy, brand positioning, and corporate culture.

  • The job holder develops and leads enterprise-wide internal communication strategy to inspire employees, strengthen engagement, and support organizational transformation.

  • The job holder ensures all internal communication content is consistent, accurate, and aligned with the bank’s purpose, values, and strategic direction.

  • The job holder establishes governance, manages risks, and oversees execution of all internal communication activities across the bank.

Key Accountabilities (1)

  1. Plan and lead enterprise internal communication strategy

  • Develop and implement a comprehensive internal communication strategy aligned with corporate strategy and brand orientation.

  • Build and drive enterprise narrative (purpose, vision, transformation agenda) to enhance employee engagement and cultural alignment.

  • Act as a strategic advisor to senior leadership (ExCo/BOD) on internal communication, employee engagement and change communication.

  • Ensure consistent delivery of key messages across all internal channels and business units.

  • Lead large-scale internal communication programs supporting transformation initiatives across the bank.

  1. Content, channels and engagement management

  • Develop and oversee internal communication content strategy across all platforms (digital channels, events, leadership messaging…).

  • Ensure messaging consistency with corporate brand positioning and communication principles.

  • Drive innovative communication approaches to enhance employee experience and engagement.

  • Manage end-to-end internal campaigns, including planning, implementation, measurement and continuous improvement.

  • Monitor and evaluate effectiveness of communication initiatives and recommend improvements.

  1. Governance and risk management

  • Establish internal communication governance frameworks, processes, and guidelines across the bank.

  • Identify and manage communication risks that may impact employee trust, engagement, or organizational stability.

  • Ensure timely, accurate, and compliant dissemination of internal information.

  • Coordinate closely with Corporate Communications to ensure alignment between internal and external messaging.

  • Manage internal communication data, systems and knowledge repositories.

Key Accountabilities (2)

  1. People Management

  • Oversee human resources planning and execution (headcount & costs) of the Internal Communications function.

  • Attract, onboard and retain high-performing talents to build a strong communication team.

  • Establish and communicate function and individual KRAs/KPIs, goals, action plans, expectations and results to reporting lines.

  • Manage team performance and provide regular feedback following performance management cycles.

  • Define capability requirements and drive team development through training, coaching, and mentoring.

  • Motivate and recognize team members’ contributions toward shared goals.

  • Identify and develop talent pipeline and succession plans within the function.

  • Act as a role model and promote corporate culture at function level.

  1. Create an effective working environment

  • Promote a collaborative, high-performance working environment within the function.

  • Improve operational efficiency through effective communication, coordination, and alignment across teams.

  • Guide and supervise team members to deliver their responsibilities effectively.

  • Address behavioral or performance issues in alignment with corporate values and culture.

  • Implement personal and team capability development plans aligned with organizational goals.

Key Relationships - Direct Manager

Head of Corporate Communication

Key Relationships - External Stakeholders

'Agency consults domestic and foreign strategies, creative ideas, advertising communication, agencies and departments…

Success Profile - Qualification and Experiences

  • Bachelor’s degree or above in Communications, Marketing, Business Administration or related fields.

  • Minimum 12–15 years of experience in communications, marketing, or related fields, preferably in banking or financial services; or big size company from 3000 employees.

  • At least 5–8 years in leadership roles managing large teams and enterprise-level programs.

  • Proven experience in advising senior leadership on strategic communication and organizational transformation.

  • Strong understanding of employee engagement, culture transformation and internal communication best practices.

  • Excellent command of English and Vietnamese. English TOEIC minimum 700.

:bulb: Cách thức ứng tuyển

:point_right: Xem chi tiết và ứng tuyển tại: Techcombank

:date: Ngày đăng: 09/06/2026
:pushpin: Nguồn: Techcombank
:owl: Đăng bởi: UB Job Crawler