Techcombank đang tuyển dụng Deputy Branch Manager (40000888) — vị trí làm việc tại TP. Hai Phong.
Thông tin tuyển dụng Techcombank
| Thông tin | Chi tiết |
|---|---|
| Vị trí | Deputy Branch Manager (40000888) |
| Ngân hàng | Techcombank |
| Đơn vị | Retail Banking Group |
| Địa điểm | TP. Hai Phong |
Mô tả công việc
Job Purpose
- The job holder responsible for support the Branch Manager/ Province Manager in managing all operations of the unit to ensure the successful completion of the business plan and building the foundation at the branch.
Key Accountabilities (1)
- Manage sales and business metrics
- Implement business activities at the unit according to the operational orientation of the Business Division and Techcombank from time to time.
- Implement the assignment of targets, coordinate, support, mentor, supervise and evaluate the implementation of the plan of staff at the branch.
- Implement / maintain and control / regularly / periodically evaluate business activities / services at the unit.
- Ensure continuity/consistency when deploying banking services.
Daily activities: - Ensure the quality and efficiency of sales activities at the unit
- Guide the sales team at the unit
- Approve and sign credits within jurisdiction
- Approve financial expenditures within the scope of authority
- Coordinating with other sales units and CSA Division to ensure effective sales activities and quality customer service.
- Perform other related tasks at the request of the Branch Manager from time to time.
Key Accountabilities (2)
- Risk management and compliance
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Implement synchronously the risk management and compliance work at the branch
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Ensure that the unit’s activities comply with internal policies, regulations, procedures, guidelines, etc. and service quality commitments (SLAs).
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Ensure staff at the unit fully implement the steps according to the bank’s loan control regulations.
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Strictly control problem debt situation and handle problem debt at the unit.
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Organize and implement regular debt reminders/debt recovery at the unit.
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Contributing ideas and sharing experiences on new methods to improve problem debt at the unit to the Unit Director.
- Service quality management
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Ensure service quality commitment (SLAs) for customers.
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Training / Coaching / Supervising staff at the unit to strictly comply with the provisions of the Bank’s service quality standards.
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Regularly check and monitor service quality at special working positions, positions directly in contact with customers in the unit.
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Plan periodically to directly contact and interview customers to receive opinions and build/enhance service quality at the unit.
- Debt quality management
Responsible for managing debt quality and debt portfolio at the unit (including but not limited to: debt rescheduling, debt structuring).
Key Accountabilities (3)
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand & communicate relevant HR offerings to team members.
Key Relationships - Direct Manager
Province Senior Manager/ Regional Director
Key Relationships - Direct Reports
The employees of Branch
Key Relationships - Internal Stakeholders
Teams inside and outside RBG
Key Relationships - External Stakeholders
Customers, partnerships, associations, state management agencies …
Success Profile - Qualification and Experiences
Domain Expertise
- At least 06 years of experience in Banking and related fields, of which at least 02 years in the position of Manager of SME/PFS/ Customer Service/Priority (or equivalent) or more.
Qualifications - Graduated from University majoring: Banking and Finance; Foreign Trade; Economics or related fields
- English proficiency: According to the Bank’s policy in the each period
Cách thức ứng tuyển
Xem chi tiết và ứng tuyển tại: Techcombank
Ngày đăng: 20/03/2026
Nguồn: Techcombank
Đăng bởi: UB Job Crawler