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Ngân hàng HSBC thông báo tuyển dụng
Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 26/09/2018
JOB DESCRIPTION
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[li]Drive/Implememt Sales Quality Assurance frameworks in entire Retail Bainking & Wealth Managment network which is applicable and feasible for local business and in compliance with Global Minimum Standards.[/li][li]Implement Sales Quality (SQ) policies and measurement to track and evaluate sales quality delivery across all S&D channels for both Wealth & Retail Banking businesses.[/li][li]Perform Sales Quality checks , Customer Callback, Sales Quality MI reporting, SQ News Letters …[/li][li]Conduct Sales Quality training and accreditation for S&D colleagues[/li][li]Launch/implement Mystery Shopping program for both Wealth and Retail Banking SQ, including fieldwork and scoring/assessment the shops conducted by shoppers .[/li][li]Ensure the implemetation of all update guidance/policies related to Customer Callback, Cross Border policy, PVC …[/li][li]Work closely with key stake-holders from across S&D channels to maintain consistent SQ standards across business and proactively support business thru SQ sharing and on-site engagement.[/li][/ul]
JOB REQUIREMENT
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[li]University (BA) or (BS) with 3-5 years experiences[/li][li]Knowledge of RBWM business, products, sales process, GFPF framework, SQ Policies and prevailing Global SQ Frameworks[/li][li]Proactive and strong interpersonal skills with highly developed capacity to influence Business stakeholders[/li][li]Strong communication, presentation and influencing skills are required[/li][li]Fluent English/Vietnamese speaking[/li][li]Keen attention to details and data accuracy[/li][li]Ability to prioritise and work independently under pressure within team environment[/li][li]Proven problem solving skills with ability to consider alternative and innovative solutions[/li][li]Proficiency in Microsoft Office applications, and HSBC core systems are advantages[/li][/ul]
[RIGHT][I]Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển
Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn[/I][/RIGHT]