NH.Nước ngoài Standard Chartered Bank Vietnam tuyển dụng Business Development Executive (Direct Sales)

Anth

Adm
#1

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

The Bank is currently seeking candidates to join the bankin the role of Business Development Executive (Direct Sales), Client Service Executive - Branch, Service Ambassador - Branch and Branch Sales & Service Executive:

[HCM & HN] Business Development Executive (Direct Sales)

Key Roles and Responsibilities:

  • Search new and profitable customers; maintain relationship with customers and identify their needs
  • Introduce and sell Personal Loan or Credit Card as main products
  • Develop and maintain active referral relationships with targeted sources (i.e : big developers, big agents, senior sale managers or best sales working on real estate market)
  • Achieve allocated individual business targets
  • Successful and consistent conversion of leads to sales.

Key Requirements:

  • Relevant 1-2 years of sales/acquisition experience with a proven sales track record is preferred
  • Highly results-driven, enthusiastic and self-motivated individual with strong time management skill.
  • Team player with initiatives and assertiveness
  • Excellent interpersonal and communication skills
  • Passion for sales and providing excellent customer service, withabilityto deal with people of all levels in complex and difficult situations


[HCM ] Client Service Executive - Branch

Key Roles and Responsibilities:

  • Support cross-selling and other relationship building activities by directing customers to appropriate PFCs/RMs/Tellers.
  • Introduce self service delivery channels to customers and eventually sign-up of such service by customers.
  • Directing and assisting customers on how to use self-service delivery channels.
  • Maintenance of Automated Banking Centre’s cleanliness and neatness
  • Consistently adhere to local and international service standards.
  • Practise service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner.
  • To work with CSE team leader on level of professional image and update of the branch.
  • Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency.
  • Being appointed by Branch Manager to be a main/back up holder of Vault/ Branch Entrance/ ATM Key/combination from time to time as per separate designation.

Key Requirements:

  • Degree and/or relevant professional qualifications / experience.
  • Working experience in banking with demonstrable knowledge of banking practices and financial products.
  • Ability to work in a team of various levels to deliver exceptional performance.
  • Demonstrated ability to establish a service culture.
  • Good product knowledge/selling and service skills.

[HCM] Service Ambassador - Branch
Key Roles and Responsibilities:

  • Increase the sales performance of the branch by actively generating sales referrals to the RMs/PFC.
  • Ensure client satisfaction through the rendering of excellent service to meet their needs and financial goals.
  • To assist branches in controlling the counter queue.
  • To sign up clients to use Direct Banking channels.
  • To help in demonstrating the use of direct channels.
  • To feedback technical issues Service line and channel feedback to Direct Banking.
  • To cross-sell/ refer liabilities and asset products to clients.

Key Requirements:

  • Degree and/or relevant professional qualifications / experience.
  • Working experience in banking with demonstrable knowledge of banking practices and financial products.
  • Ability to work in a team of various levels to deliver exceptional performance.
  • Demonstrated ability to establish a service culture.
  • Good product knowledge/selling and service skills.

[HCM] Branch Sales & Service Executive
Key Roles and Responsibilities:

  • Analyze customers' personal financial situation and identify their needs in financial services
  • Recommend bank products and investment-linked products to best suit customers' needs
  • Provide quality after-sales services to maintain the customer relationship
  • Hunt new to bank customer & get referral to expand the portfolio
  • Maximize business opportunities to achieve individual sales target


Key Requirements:

  • Basic banking products knowledge – CASA, Mortgage, PL, Credit Cards, Simple wealth
  • Market and competition knowledge
  • Closing deals
  • Client training on digital solutions
  • Communication and presentation skills
  • Negotiation and objection handling

To apply, send your updated CV directly to HR.Vietnam@sc.com with subject [SC2017] Position_Full name or visit www.sc.com/en/careers for more opportunities and apply online.

UB hỗ trợ Standard Chartered đăng tin tuyển dụng!
----------------------------------------------------------
Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
 



Top