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The Bank is currently seeking candidates to join the banking the role of Business Development Executive (Personal Loan, Credit Card), Branch Sales & Service Executive and Client Service Executive based in Ho Chi Minh:
Business Development Executive (Direct Sales)
Key Roles and Responsibilities:
- Search new and profitable customers; maintain relationship with customers and identify their needs
- Introduce and sell Personal Loan or Credit Card as main products
- Develop and maintain active referral relationships with targeted sources (i.e : big developers, big agents, senior sale managers or best sales working on real estate market)
- Achieve allocated individual business targets
- Successful and consistent conversion of leads to sales.
Key Requirements:
- Relevant 1-2 years of sales/acquisition experience with a proven sales track record is preferred
- Highly results-driven, enthusiastic and self-motivated individual with strong time management skill.
- Team player with initiatives and assertiveness
- Excellent interpersonal and communication skills
- Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations
Branch Sales & Service Executive:
Key Roles and Responsibilities:
- Analyze customers' personal financial situation and identify their needs in financial services
- Recommend bank products and investment-linked products to best suit customers' needs
- Provide quality after-sales services to maintain the customer relationship
- Hunt new to bank customer & get referral to expand the portfolio
- Maximize business opportunities to achieve individual sales target
Key Requirements:
- Basic banking products knowledge – CASA, Mortgage, PL, Credit Cards, Simple wealth
- Market and competition knowledge
- Closing deals
- Client training on digital solutions
- Communication and presentation skills
- Negotiation and objection handling
Client Service Executive:
Key Roles and Responsibilities:
- Support cross-selling and other relationship building activities by directing customers to appropriate PFCs/RMs/Tellers.
- Introduce self service delivery channels to customers and eventually sign-up of such service by customers.
- Directing and assisting customers on how to use self-service delivery channels.
- Maintenance of Automated Banking Centre’s cleanliness and neatness
- Consistently adhere to local and international service standards.
- Practise service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner.
- To work with CSE team leader on level of professional image and update of the branch.
- Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency.
- Being appointed by Branch Manager to be a main/back up holder of Vault/ Branch Entrance/ ATM Key/combination from time to time as per separate designation.
To apply, send your updated CV directly to HR.Vietnam@sc.com subject [SC2017] Position_Fullname or visit www.sc.com/en/careers for more opportunities and apply online.
UB hỗ trợ Standard Chartered đăng tin tuyển dụng!
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn