NH.Nước ngoài Standard Chartered Bank Vietnam tuyển dụng Business Development Executive (Direct Sales)

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The Bank is currently seeking candidates to join the banking the role of Business Development Executive (Personal Loan, Credit Card), Branch Sales & Service Executive and Client Service Executive based in Ho Chi Minh:

Business Development Executive (Direct Sales)
Key Roles and Responsibilities:

• Search new and profitable customers; maintain relationship with customers and identify their needs
• Introduce and sell Personal Loan or Credit Card as main products
• Develop and maintain active referral relationships with targeted sources (i.e : big developers, big agents, senior sale managers or best sales working on real estate market)
• Achieve allocated individual business targets
• Successful and consistent conversion of leads to sales.

Key Requirements:

• Relevant 1-2 years of sales/acquisition experience with a proven sales track record is preferred
• Highly results-driven, enthusiastic and self-motivated individual with strong time management skill.
• Team player with initiatives and assertiveness
• Excellent interpersonal and communication skills
• Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations

Branch Sales & Service Executive:
Key Roles and Responsibilities:

• Analyze customers' personal financial situation and identify their needs in financial services
• Recommend bank products and investment-linked products to best suit customers' needs
• Provide quality after-sales services to maintain the customer relationship
• Hunt new to bank customer & get referral to expand the portfolio
• Maximize business opportunities to achieve individual sales target

Key Requirements:

• Basic banking products knowledge – CASA, Mortgage, PL, Credit Cards, Simple wealth
• Market and competition knowledge
• Closing deals
• Client training on digital solutions
• Communication and presentation skills
• Negotiation and objection handling

Client Service Executive:
Key Roles and Responsibilities:

• Support cross-selling and other relationship building activities by directing customers to appropriate PFCs/RMs/Tellers.
• Introduce self service delivery channels to customers and eventually sign-up of such service by customers.
• Directing and assisting customers on how to use self-service delivery channels.
• Maintenance of Automated Banking Centre’s cleanliness and neatness
• Consistently adhere to local and international service standards.
• Practise service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner.
• To work with CSE team leader on level of professional image and update of the branch.
• Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency.
• Being appointed by Branch Manager to be a main/back up holder of Vault/ Branch Entrance/ ATM Key/combination from time to time as per separate designation.

To apply, send your updated CV directly to HR.Vietnam@sc.com subject [SC2017] Position_Fullname or visit www.sc.com/en/careers for more opportunities and apply online.

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