HSBC Personal Assistant to the Chief Operating Officer in Ho Chi Minh [11.10]

HSBC

Ngân hàng HSBC Việt Nam
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Job Description

  • Provide an extensive and comprehensive secretarial and administrative support function to the Chief Operating Officer (COO);
  • Be able to effectively schedule the appointments and action on behalf of the COO as appropriate and when instructed;
  • Act as an efficient and courteous gate-keeper, ensuring that the COO is accessible whilst protecting her from unnecessary interruptions;
  • Act as a checkpoint of documents coming to the COO; handling/processing these as far as possible;
  • Manage calendar for the COO, maximize the efficiency on meeting arrangements, interact with internal and external assistants to coordinate a variety of meetings;
  • Perform standard and confidential secretarial and office duties;
  • Handle Internal and External customers in a professional manner;
  • Make travel arrangements for the COO including co-ordinating with other assistants of host country to ensure a comprehensive agenda is formed;
  • Ensure the COO has necessary papers and information ahead of all meetings;
  • Maintain and update the HOST Organization Chart;
  • Arrange/organise client/guest social functions and handling invitations;
  • Deal effectively with incoming mails and correspondence with tact and diplomacy, delegate correspondence where appropriate and ensure that follow up takes place;
  • Maintain and update the COO's contacts;
  • Ensure that all deadlines the COO requests to diarize are met;
  • Assist the COO and group visitors in booking hotels/flights and arrange visa where possible;
  • E-mail management for the COO: Review and answer mail, e-mails and inquiries on own initiative and determine which executive action is required;
  • Travel arrangements (air ticket booking, car arrangement, hotel reservation) on a local and/or worldwide basis;
  • Handle general payments for the COO and assist the COO in obtaining proper VAT invoices;
  • Fill out expense reports for the COO;
  • Get information as required by the COO;
  • File and backing up data as appropriate;
  • Ensure 'Gift and Entertainment' for the COO's Office are logged and compliant;
  • Work on bi-monthly newsletter to update news for the teams under the COO;
  • Organise quarterly townhalls, work with the COO's Direct Reports to prepare townhall presentation;
  • Organise events/celebrations for the community under the COO.

Job Requirement

  • Bachelor degree holder;
  • 3-5 years of working-experience;
  • Care of details and accuracy;
  • Strong knowledge of Outlook, MS Office (Word, Excel, Powerpoint);
  • Efficient user of fax and copy machine, professional typing skill;
  • Good communication and interpersonal skills to perform successfully in a fast-paced &client-oriented environment;
  • Good command of English (conversation and writing);
  • Assignments involve work of a confidential nature, requiring considerable discretion, judgement, tact and diplomacy;
  • Ability to successfully handle multiple tasks at the same time (achieve maximum time effectiveness).
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