View attachment 12951
Work Location : Ho Chi Minh, Ha Noi
Job Description
Job Requirement
Work Location : Ho Chi Minh, Ha Noi
Job Description
- Provide service and sales excellence in identifying needs of RBWM customers to meet or exceed performance objectives.
- Deliver excellence in sales performance and quality.
- Consistently meet or exceed set performance objectives. Instill self discipline on daily individual sales activities (ex: approaching customers, prospecting, cold calling, conducting presentations, etc...)
- Deliver service quality excellence.
- Ensure all applications are submitted for approval with high standard.
- Handle customers’ complaints (if any) properly and promptly.
Job Requirement
- Knowledge of cashiering procedures and regulations
- Knowledge of core products, sales referral opportunities and Customer Relationship Management system
- Knowledge of appropriate branch operational procedures
- Awareness of compliance and regulatory issues as required
- Strong interpersonal and Customer service skills
- Good decision making skills and proven ability to deliver accuracy and efficiency
- Ability to coach and guide Teller in complex transactions & enquiries and in providing outstanding Customer service
- Professional manner
- Excellent in English & communication skill
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