Ngân hàng HSBC thông báo tuyển dụng
Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 26/09/2018
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JOB DESCRIPTION
JOB REQUIREMENT
APPLY NOW
Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 26/09/2018
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JOB DESCRIPTION
- Drive/Implememt Sales Quality Assurance frameworks in entire Retail Bainking & Wealth Managment network which is applicable and feasible for local business and in compliance with Global Minimum Standards.
- Implement Sales Quality (SQ) policies and measurement to track and evaluate sales quality delivery across all S&D channels for both Wealth & Retail Banking businesses.
- Perform Sales Quality checks , Customer Callback, Sales Quality MI reporting, SQ News Letters ...
- Conduct Sales Quality training and accreditation for S&D colleagues
- Launch/implement Mystery Shopping program for both Wealth and Retail Banking SQ, including fieldwork and scoring/assessment the shops conducted by shoppers .
- Ensure the implemetation of all update guidance/policies related to Customer Callback, Cross Border policy, PVC ...
- Work closely with key stake-holders from across S&D channels to maintain consistent SQ standards across business and proactively support business thru SQ sharing and on-site engagement.
JOB REQUIREMENT
- University (BA) or (BS) with 3-5 years experiences
- Knowledge of RBWM business, products, sales process, GFPF framework, SQ Policies and prevailing Global SQ Frameworks
- Proactive and strong interpersonal skills with highly developed capacity to influence Business stakeholders
- Strong communication, presentation and influencing skills are required
- Fluent English/Vietnamese speaking
- Keen attention to details and data accuracy
- Ability to prioritise and work independently under pressure within team environment
- Proven problem solving skills with ability to consider alternative and innovative solutions
- Proficiency in Microsoft Office applications, and HSBC core systems are advantages
APPLY NOW
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn