HSBC HSBC tuyển dụng Contact Centre Services & Sales Representative - Inbound (Night shift)

HSBC

Ngân hàng HSBC Việt Nam
Super Mod
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Ngân hàng HSBC thông báo tuyển dụng:

Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 31/12/2018
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JOB DESCRIPTION
  • Handling multiple customer calls from our customers in our dynamic and fast paced contact center.
  • Providing a high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
  • Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
  • Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.
  • Responsible for achieving individual performance expectations against appropriate operational risk controls and compliance.

JOB REQUIREMENT

  • Hold at least a College Diploma or above.
  • Must be proficient in language(s) required.
  • Night shift working only.
  • Be flexible, customer centric and have the ability to thrive in a team environment.
  • Takes pride in delivering what is promised in line with the customer and service expectations.
  • Proficiency with personal computers and basic software packages and specialised applications. Good Computer Proficiency with experience.
  • Excellent communication skills with the ability to display patience and empathy at all times.
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Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn
 

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