Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 31/12/2018
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JOB DESCRIPTION
- Handling multiple customer calls from our customers in our dynamic and fast paced contact center.
- Providing a high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
- Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
- Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.
- Responsible for achieving individual performance expectations against appropriate operational risk controls and compliance.
JOB REQUIREMENT
- Hold at least a College Diploma or above.
- Must be proficient in language(s) required.
- Night shift working only.
- Be flexible, customer centric and have the ability to thrive in a team environment.
- Takes pride in delivering what is promised in line with the customer and service expectations.
- Proficiency with personal computers and basic software packages and specialised applications. Good Computer Proficiency with experience.
- Excellent communication skills with the ability to display patience and empathy at all times.
APPLY NOW
Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn