HSBC HSBC tuyển dụng Senior Teller

[HSBC]

View attachment 17520 ​

Ngân hàng HSBC thông báo tuyển dụng

Nơi làm việc: Hồ Chí Minh, Đà Nẵng
Hạn chót nhận hồ sơ: 15/08/2018
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JOB DESCRIPTION

• Cash/cheque withdrawal and deposit
• Money Exchange
• Demand Draft issuance/encashment
• Inward Telegraphic Transfer
• Delivery of ATM card/credit card/overseas card/cheque book to customers
• Customer inquiries about RBWM products and services
• Specific ownership of complex or high value transactions requiring additional knowledge or experience
• Provision of excellent customer service, by providing an efficient, friendly and prompt service
• Actively participate in the “customer retention” strategies as directed by managers to ensure customers are retained
• Actively introduce alternative delivery channels such as Personal Internet Banking and Express Banking facilities
• Support Counter Team and handling customer compliants
• Pro-actively take ownership of complex and high value transactions, with minimal referrals to line managers

JOB REQUIREMENT

• Bachelor Degree with 2 - 5 years experience in relevant field
• Knowledge of cashiering procedures and regulations
• Knowledge of core products, sales referral opportunities and Customer Relationship Management system
• Knowledge of appropriate branch operational procedures
• Awareness of compliance and regulatory issues as required
• Strong interpersonal and customer service skills
• Good decision making skills and proven ability to deliver accuracy and efficiency
• Ability to coach and guide Teller in complex transactions & enquiries and in providing outstanding customer service

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Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển
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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn​