HSBC HSBC thông báo tuyển dụng vị trí Mobile Sales Manager tại TP.HCM[28.05]

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HSBC thông báo tuyển dụng vị trí Mobile Sales Manager tại TP.HCM:


The workplace:
TP.HCM

Closing date for application: 28 May 2017

Some careers shine brighter than others:

If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments, thereby maximising value and customer satisfaction. Responsible for implementing distribution strategy, the team drives the delivery of market leading retail customer experiences.
We are currently seeking an ambitious individual to join this team in the role of Mobile Sales Manager
  • Drive sales and service excellence - quality and performance in Mobile Sales.
  • Manage a team of Mobile Sales Officers (MSO) to consistently achieve and exceed their sales targets and quality measurements.
  • Active management and planning of sales activities with the MSO.(e.g . approaching potential customers, calling and joint visiting prospects, conducting presentations, exploring sales from assigned portfolio).
  • Work closely and co-ordinate with internal stakeholders for a smooth delivery of daily sales and customer experience (eg: signing of FOL, escalating Exceptional Lending Approval Proposals (ELA)).
  • Ensure that internal Quality at Source (QaS) issues are maintained at high standards. Work quality of the team is of high standards reflecting quality, efficiency and accuracy.
  • Ensure that sales team maintains high decorum of sales ethics, integrity and professionalism in the end-to-end sales process – ranging from sourcing of customers, interviewing, documentation, approval, drawdowns and after sales service.
  • Help identify sysmatic (ie: fundamental) issues and escalated cases (eg: ELA / escalate customer issues) – to seek consultation from line manager
  • Identify new opportunities and lead sources for business opportunities and partnership with B2B tie-ups
  • Manage existing B2B partners (eg: car dealers, property valuers , CEPs) and deepen these relationship for more sales and referrals.
  • Produce regular reports on market trends/ competitive landscape changes to the business / channels.

To be successful in the role, you should meet the following requirements:

  • Progressive retail sales experience of at least 2 years. Min 6 months in banking and 6 months in managing a sales team.
  • Experience in frontline customer management and with local working experience.
  • Bilingual in Vietnamese and English. Having a 3rd languagae capability will have added advantage.
  • Strong sales instinct with business acument and good communication and negotioation skills
  • Prior experience in RBWM and it’s products and/or dealings with the business will have an added advantage.
  • Ability to work well independently as well as in a group; multitasking ability as well as to work well under pressure.

For further information on application for this role, please send your updated resume to humanresources@hsbc.com.vn or apply online following this link.

You'll achieve more when you join HSBC.
www.hsbc.com.vn/careers



HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (Vietnam) Ltd.
 
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