View attachment 13200
Job Description
Job Requirement
Job Description
- Identify creative and flexible solutions to customers who are new to bank or new to GTRF, alongside Relationship Managers
- Manage pipeline of new customers and follow end to end sales process as defined by Business Development Transformation
- Work closely with sales colleagues to promote awareness of GTRF products, strategies and competitor information amongst the RM and other strategic business communities.
- Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect the customers and the Bank and guide customers on such issues as and when it arises.
- Support development, direction and delivery of strategic initiatives through e.g.: detailed call reports, meetings attended, monitoring and management of deal pipeline GTRF modules etc. and the quality of solutions and presentations
- Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Product and Client Management functions and to the overall direction of GTRF regional and global business.
- Develop an appropriate calling plan through consultative selling, design and implement workable, innovative solutions for customers individual needs plus generate and receive quality referrals for/from other parts of the Group.
- Ensure compliance monitoring is in place in accordance with HSBC and regulatory standards
- Compliance with and management of sales suitability risks and requirements ensuring customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfil customers' needs.
- Ensure all completed sales and prospecting activity documentation is appropriately completed, approved and stored to provide performance tracking and compliance with sales and transactional suitability guidelines and requirements
Job Requirement
- Extensive knowledge of global trade finance, services, products and techniques.
- Extensive knowledge of the market & market trends, competitive environment and regulatory environment.
- Detailed knowledge of GTRF back and front office area
- Detailed knowledge if Credit & Risk including techniques to mitigate risk
- Broad knowledge of HSBC Group companies and product ranges
- Sales & Client Management experience at a senior level including dealing with senior executives plus a proven sales record
- Proven ability in identifying and meeting customer needs through matching a broad range of products and services
- Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
- Proven ability to deliver creative and flexible customer solutions.
- Ability to understand customers' business and the fundamentals of running a business
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to interact with business customers at all levels
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organisation skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical skills
- Chinese (Mandarain or other) speaking skills would be a huge advantage
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