CitiBank Citibank thông báo tuyển dụng Authorization & Detection Manager

[Citibank]

View attachment 19029 ​

Primary Location: Vietnam
Education: Bachelor's Degree
Job Function: Operations Credit Ops
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18039096
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1.Position Objective:

• Manager position provides accurate and factual desktop fraud detection and authorization.
• Manage the maintenance of the Fraud Detection and Prevention systems while balancing the financial losses and customer experience.
• Review accurate and factual investigation of transactions disputed as fraud or unauthorized by credit card and Bank clients.
• Participate in Fraud analysis to identify new fraud application trends and formulate mitigates and deterrents.
• Manage internal/ regional reports.
• This position reports directly to Country Fraud Management Officer.

2.Position Requirement

• Bachelor Degree
• Deep knowledge and experience in fraud and credit risks
• Strong analytical and supervision skills
• Excellent communication skills.
• Able to work under pressure.
• Supervision skill.

3.Principal Responsibilities

• Proactively identify Fraud trends and develop schemes and/or processes to detect / deter them.
• Propose strategies to prevent, detect and deter fraudulent activities and save financial losses for Citibank Vietnam. This should come as a result of analysis on domestic & global fraud trends as well as the production of fraud & authorization MIS.
• Provide critical judgment when deciding if an application is fraudulent or not.
• Assess Agent response and determine if the case merits agent disaffiliation or retention.
• Participate in Fraud analysis to identify new fraud application trends and formulate mitigates and deterrents.
• Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc.
• Participate in Fraud analysis to identify new trends and determine point-of-compromise and point-of-use merchants for immediate inclusion of data in relevant systems.
• Monitors inflows of transactions in the various GL's owned by FRMU.
• Ensures all recovery possibilities are explored through dispute/ chargeback or liability situations against External Service Providers, P & L's before recommending write-off.
• Dealing with Local authority & Police as part of investigation process.
• Control internal/ regional reports.
• Delegation to manage Fraud Management Unit.

4.Position Requirement

• Bachelor Degree
• Deep knowledge and experience in fraud and credit risks
• Strong analytical and supervision skills
• Excellent communication skills.
• Able to work under pressure.
• Supervision skill.

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Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn​