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[CENTER][B][ATTACH=full]19029[/ATTACH] [/B][/CENTER] [B]Primary Location:[/B] Vietnam [B]Education:[/B] Bachelor's Degree [B]Job Function:[/B] Operations Credit Ops [B]Schedule:[/B] Full-time [B]Shift:[/B] Day Job [B]Employee Status:[/B] Regular [B]Travel Time:[/B] No [B]Job ID:[/B] 18039096 ------ [B]1.Position Objective:[/B] [LIST] [*]Manager position provides accurate and factual desktop fraud detection and authorization. [*]Manage the maintenance of the Fraud Detection and Prevention systems while balancing the financial losses and customer experience. [*]Review accurate and factual investigation of transactions disputed as fraud or unauthorized by credit card and Bank clients. [*]Participate in Fraud analysis to identify new fraud application trends and formulate mitigates and deterrents. [*]Manage internal/ regional reports. [*]This position reports directly to Country Fraud Management Officer. [/LIST] [B]2.Position Requirement[/B] [LIST] [*]Bachelor Degree [*]Deep knowledge and experience in fraud and credit risks [*]Strong analytical and supervision skills [*]Excellent communication skills. [*]Able to work under pressure. [*]Supervision skill. [/LIST] [B]3.Principal Responsibilities[/B] [LIST] [*]Proactively identify Fraud trends and develop schemes and/or processes to detect / deter them. [*]Propose strategies to prevent, detect and deter fraudulent activities and save financial losses for Citibank Vietnam. This should come as a result of analysis on domestic & global fraud trends as well as the production of fraud & authorization MIS. [*]Provide critical judgment when deciding if an application is fraudulent or not. [*]Assess Agent response and determine if the case merits agent disaffiliation or retention. [*]Participate in Fraud analysis to identify new fraud application trends and formulate mitigates and deterrents. [*]Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc. [*]Participate in Fraud analysis to identify new trends and determine point-of-compromise and point-of-use merchants for immediate inclusion of data in relevant systems. [*]Monitors inflows of transactions in the various GL's owned by FRMU. [*]Ensures all recovery possibilities are explored through dispute/ chargeback or liability situations against External Service Providers, P & L's before recommending write-off. [*]Dealing with Local authority & Police as part of investigation process. [*]Control internal/ regional reports. [*]Delegation to manage Fraud Management Unit. [/LIST] [B]4.Position Requirement[/B] [LIST] [*]Bachelor Degree [*]Deep knowledge and experience in fraud and credit risks [*]Strong analytical and supervision skills [*]Excellent communication skills. [*]Able to work under pressure. [*]Supervision skill. [/LIST] ============= [B][URL='https://citi.taleo.net/careersection/iam/accessmanagement/login.jsf?lang=en&redirectionURI=https%3A%2F%2Fciti.taleo.net%2Fcareersection%2F2%2Fjobapply.ftl%3Fjob%3D18039096%26lang%3Den&TARGET=https%3A%2F%2Fciti.taleo.net%2Fcareersection%2F2%2Fjobapply.ftl%3Fjob%3D18039096%26lang%3Den']APPLY NOW[/URL][/B] [RIGHT][I]Tin tuyển dụng UB hỗ trợ Citi[I]Bank[/I] đăng tuyển ---------------------------------------------------------- Ban quản trị Diễn đàn UB Công ty CP Đầu tư & Phát triển UB Việt Nam [I][I][I][I][I][I][I][I][I][I][URL='http://www.ub.edu.vn/']www.ub.edu.vn[/URL][/I][/I][/I][/I][/I][/I][/I][/I][/I][/I][/I][/RIGHT]

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