[16.04] Premium Banking Officer - Wealth/Non-wealth - Ho Chi Minh, Ha Noi, Binh Duong

[CENTER][attachment=4531:name][/CENTER] [B]Work location: [/B]Hồ Chí Minh [B]Deadline to Apply: [COLOR=rgb(255, 0, 0)]16/04/2019[/COLOR][/B] ------ [B]JOB DESCRIPTION[/B] [LIST] [*]Maintain excellent customer relations and customer service [*]Contribute to the improvement in profitability of the business through undertaking effective individual reviews and identifying opportunities for referral activity [*]Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers' needs [*]Build and strengthen customer relationships with existing customers and establish new relationships with potential customers [*]Meet service performance standards through responding to customer enquiries and resolving customer problems/ complaints efficiently [*]Mentor new hire of band 8 in terms of sales & services [/LIST] [B]JOB REQUIREMENT[/B] [LIST] [*]Bachelor's degree [*]Knowledge of country retail capability [*]Experience of front line interactions and dealing with banking customers [*]Experience of working in a sales environment, and knowing how to achieve performance objectives [*]Excellent product knowledge [*]Strong ability to build relationships and rapport with customers [*]Strong communication skills [*]Good command of English in both writing and speaking [*]Influencing and selling skills [*]Familiarity with financial markets, investment products where applicable [*]Accuracy & commitment to getting it right first time. [*]Ability to consistently deliver outstanding customer service. [*]Ability to guide the junior colleagues (band 8) to the right direction of the bank [/LIST] ============== [URL='https://hsbcvncareer.com/en/jobs/apply/?id=112547']APPLY NOW[/URL] [RIGHT][I]Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển -------------------------------------------- Ban quản trị Diễn đàn UB Công ty CP Đầu tư & Phát triển UB Việt Nam [I][I][I][I][I][I][I][I][URL='http://www.ub.edu.vn/']www.ub.edu.vn[/URL][/I][/I][/I][/I][/I][/I][/I][/I][/I][/RIGHT]