Tuyển dụng ACB: TMO - Executive Personal Assistant & Professional Translator tại Hội sở (Hồ Chí Minh), [TMO] Chiến lược & Danh mục (08/04/2026)

hhbb · 8 Tháng Tư 2026 09:46

ACB đang tuyển dụng TMO - Executive Personal Assistant & Professional Translator — vị trí làm việc tại Hội sở (Hồ Chí Minh), [TMO] Chiến lược & Danh mục.

Thông tin tuyển dụng ACB

Thông tin	Chi tiết
Vị trí	TMO - Executive Personal Assistant & Professional Translator
Ngân hàng	ACB
Đơn vị	Quản lý Chuyển đổi - TMO
Địa điểm	Hội sở (Hồ Chí Minh), [TMO] Chiến lược & Danh mục
Mức lương	Thương lượng
Hạn nộp hồ sơ	2026-05-31

Mô tả công việc

Job Description: Executive Personal Assistant & Professional Translator

Role: Executive Personal Assistant & Professional Translator

Reports to: Head of CX and Product Design

Location: Ho Chi Minh City

Type: Full-Time

Executive Summary

We are seeking a highly organized, proactive, and linguistically gifted Executive Personal Assistant to support the Head of CX and Product Design. This is a dual-impact role requiring the seamless coordination of executive operations and high-level professional translation. The ideal candidate will act as a strategic partner, ensuring that both the manager’s schedule and their cross-cultural communications are handled with precision, cultural nuance, and professional flair.

Key Responsibilities

Professional Translation & Localization

Document Translation: Provide accurate and context-aware translation of strategic documents, research reports, and design presentations.
Live Interpretation: Facilitate real-time interpretation during high-stakes meetings, workshops, and international stakeholder engagements.
Cultural Liaison: Advise on cultural nuances and linguistic etiquette to ensure that CX initiatives and product designs resonate authentically across diverse markets.
Quality Assurance: Proofread and edit translated materials to ensure they align with the organization’s voice and the specific terminology of the design and banking/finance sectors.

Strategic Administrative Support

Calendar Management: Proactively manage a complex, high-volume calendar, prioritizing requests and resolving scheduling conflicts with minimal oversight.
Travel & Logistics: Coordinate intricate international and domestic travel itineraries, including visa processing and local logistics.
Correspondence: Manage incoming communications, drafting professional responses and filtering inquiries to ensure the Head of CX focuses on high-impact initiatives.
Meeting Orchestration: Prepare agendas, capture high-level minutes, and track follow-up actions for departmental and leadership meetings.

Project and Team Coordination

Assist in tracking the progress of key CX and Product Design workstreams and team needs.
Prepare visually compelling presentations and reports (familiarity with design tools or high-level slide deck creation is a plus).

Qualifications & Skills

Linguistic Mastery: Native or near-native fluency in Vietnamese and English. A formal certification in translation or interpretation is highly preferred.
Experience: Minimum 5+ years of experience as an Executive Assistant to C-suite or Senior Leadership, preferably within a global or design-led organization.
Communication: Exceptional written and verbal communication skills with the ability to “code-switch” between formal business settings and creative design environments.
Tech Savviness: Proficiency in Microsoft Office 365, Slack, and project management tools (e.g., Jira, Confluence etc). Familiarity with CAT (Computer-Assisted Translation) tools is a bonus.

Nice to Have

Industry Knowledge: A foundational understanding of Customer Experience (CX) principles, Product Design workflows, or the financial services industry.

Personal Attributes

Discretion: Absolute confidentiality regarding sensitive organizational and personal information.
Adaptability: The ability to remain calm and effective in a fast-paced, evolving environment.
Anticipatory Logic: A “two steps ahead” mindset-solving problems before they reach the manager‘s desk.
Wit & Poise: A professional demeanour paired with the interpersonal skills to build relationships across all levels of the organisation.

Supplement: Vietnamese-English Specialisation

We should add the following language-specific requirements to the interview assessments also integrate them into the job description.

Specific Language Requirements

Bilingual Mastery: Near-native or native proficiency in both Vietnamese and English, with a sophisticated command of both formal (business/legal) and creative (design/tech) registers in both languages.
Contextual Translation: Ability to translate complex Customer Experience (CX) concepts and Product Design terminology (e.g., user journey mapping, empathy maps, heuristic evaluation) into natural, professional Vietnamese.
High-Stakes Interpretation: Proven experience in consecutive or simultaneous interpretation for executive-level meetings, particularly involving international stakeholders or regional banking partners.
Localisation Expertise: Deep understanding of Vietnamese cultural nuances and consumer behaviour to help “localize” global design strategies for the local market.

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