Standard Chartered Bank Vietnam tuyển dụng Business Development Executive (Direct Sales)

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The Bank is currently seeking candidates to join the banking the role of Business Development Executive (Personal Loan, Credit Card), Branch Sales & Service Executive and Client Service Executive based in Ho Chi Minh:

Business Development Executive (Direct Sales)
Key Roles and Responsibilities:

[ul]
[li]Search new and profitable customers; maintain relationship with customers and identify their needs[/li][li]Introduce and sell Personal Loan or Credit Card as main products[/li][li]Develop and maintain active referral relationships with targeted sources (i.e : big developers, big agents, senior sale managers or best sales working on real estate market)[/li][li]Achieve allocated individual business targets[/li][li]Successful and consistent conversion of leads to sales.[/li][/ul]

Key Requirements:

[ul]
[li]Relevant 1-2 years of sales/acquisition experience with a proven sales track record is preferred[/li][li]Highly results-driven, enthusiastic and self-motivated individual with strong time management skill.[/li][li]Team player with initiatives and assertiveness[/li][li]Excellent interpersonal and communication skills[/li][li]Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations[/li][/ul]

Branch Sales & Service Executive:
Key Roles and Responsibilities:

[ul]
[li]Analyze customers’ personal financial situation and identify their needs in financial services[/li][li]Recommend bank products and investment-linked products to best suit customers’ needs[/li][li]Provide quality after-sales services to maintain the customer relationship[/li][li]Hunt new to bank customer & get referral to expand the portfolio[/li][li]Maximize business opportunities to achieve individual sales target[/li][/ul]

Key Requirements:

[ul]
[li]Basic banking products knowledge – CASA, Mortgage, PL, Credit Cards, Simple wealth[/li][li]Market and competition knowledge[/li][li]Closing deals[/li][li]Client training on digital solutions[/li][li]Communication and presentation skills[/li][li]Negotiation and objection handling[/li][/ul]

Client Service Executive:
Key Roles and Responsibilities:

[ul]
[li]Support cross-selling and other relationship building activities by directing customers to appropriate PFCs/RMs/Tellers.[/li][li]Introduce self service delivery channels to customers and eventually sign-up of such service by customers.[/li][li]Directing and assisting customers on how to use self-service delivery channels.[/li][li]Maintenance of Automated Banking Centre’s cleanliness and neatness[/li][li]Consistently adhere to local and international service standards.[/li][li]Practise service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner.[/li][li]To work with CSE team leader on level of professional image and update of the branch.[/li][li]Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency.[/li][li]Being appointed by Branch Manager to be a main/back up holder of Vault/ Branch Entrance/ ATM Key/combination from time to time as per separate designation.[/li][/ul]

To apply, send your updated CV directly to [B]HR.Vietnam@sc.com[/B] subject [SC2017] Position_Fullname or visit www.sc.com/en/careers for more opportunities and apply online.

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