Shinhan Bank tuyển dụng Assistant manager, Card portfolio management

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Ngân Hàng TNHH MTV Shinhan Việt Nam thông báo tuyển dụng:

Nơi làm việc:
Hồ Chí Minh (Quận 1)
Kinh nghiệm: 4-5 năm
Mức lương: Lương thỏa thuận
Hạn chót nhận hồ sơ: 15/07/2018

JOB DESCRIPTION
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[li]Manage portfolio activities from end to end process including but not limited to card activation, card retention, card upgrade, cross sell[/li][li]Analyze portfolio behavior by segments to find opportunity for improving usage, balance, revenue and customer engagement[/li][li]Find area to improve/ simplify processes related to portfolio[/li][li]Feedback on sales’ queries/ issues related to Loan on Card[/li][li]Manage customer complaints/ issues related to card after customer’s onboarding[/li][li]Design and manage promotion for portfolio to increase customer’s engagement[/li][li]Manage outbound team’s performance and support if required for outbound team’s issue[/li][li]Support Product Manager in other initiatives to drive the growth of credit card portfolio[/li][/ul]

JOB REQUIREMENT
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[li]Degree in Business, Banking or Finance[/li][li]Minimum 4-5 year working experience in banking industry, preferably in retail business area[/li][li]Proficiency in Microsoft Office, analytical tools[/li][li]MIS or finance background is preferred[/li][li]Customers focused with strong verbal and written communication, problem solving skills[/li][/ul]

APPLY NOW

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