Objective:
To support Sales department and co-ordinate with other departments to improve Sales Field Quality and CF’s brand
Key responsibilities:
- To inspect performance of CC, Team Leader, Sales Supervisor, City Leader, ASM, RSM related to: schedule of working, POS visitation and meeting à from that, evaluate the working schedule’s quality
- To collect, keep track and co-ordinate with channel’s manager to solve the complaint of customer, dealer, partner
- To co-ordinate with Customer service department to solve the complaint of customer, dealer, partners quickly. To monitor CS monthly report in order to evaluate and improve Sales’ performance and CF’s brand
- To co-ordinate with CP department to solve the issue related to Mistake, MRC, and application…. in order to minimize the mistake of MRC and Application
- To co-ordinate with Risk/ Security/ Legal/ Audit department to follow up and resolve the related issue of Sales field
- To co-ordinate with Finance department to solve the pending invoice and payments
- To co-ordinate with Product department to analyze and improve products
- To co-ordinate with Training department to organize the suitable training program via communication tool
- To co-ordinate with Sales Analyst and Sales filed in order to find out the reason of decrease sales volume and report to Sales Director timely
- To do weekly report in evaluating Sales quality and proposing the improvement Sales field method
- To be proactive in designing policy, rule for Sales filed
- To build the process and plan for quality check
Reporting participation
Report to Sales Director
Qualification:
Background
• University Graduate, major: Business , Audit
• At least 02 year experience working in Sales Quality Control
• Experience in processes and control methods
• Understand of banking products & services
Skills
• Good oral & verbal communication skill
• Proactive, interpersonal & negotiation skills
• Time management skill
• Well-organized, detailed skill
• Ability to work under high pressure
• Smart & agile
• Proficiency in Microsoft Office software
Please follow the link below to download the Application Form, complete and send to nguyenthuyhoaianh@vpb.com.vn
http://fecredit.com.vn/Userfiles/Sites/files/Recruitment/1.Candidate%20Information.docx
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