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Ngân hàng HSBC thông báo tuyển dụng:
![https://www.lancashirebusinessview.co.uk/wp-content/uploads/2018/09/HSBC-SME-Fund.jpg[/B][/CENTER]](https://www.lancashirebusinessview.co.uk/wp-content/uploads/2018/09/HSBC-SME-Fund.jpg%5B/B%5D%5B/CENTER%5D){kind=link}
Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 31/12/2018
JOB DESCRIPTION
[ul]
[li]Handling multiple customer calls from our customers in our dynamic and fast paced contact center.[/li][li]Providing a high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.[/li][li]Listening to customers and establishing their needs in order to offer relevant products, services and solutions.[/li][li]Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.[/li][li]Responsible for achieving individual performance expectations against appropriate operational risk controls and compliance.[/li][/ul]
JOB REQUIREMENT
[ul]
[li]Hold at least a College Diploma or above.[/li][li]Must be proficient in language(s) required.[/li][li]Night shift working only.[/li][li]Be flexible, customer centric and have the ability to thrive in a team environment.[/li][li]Takes pride in delivering what is promised in line with the customer and service expectations.[/li][li]Proficiency with personal computers and basic software packages and specialised applications. Good Computer Proficiency with experience.[/li][li]Excellent communication skills with the ability to display patience and empathy at all times.[/li][/ul]
[RIGHT][I]Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển
Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn[/I][/RIGHT]