[CENTER] [/CENTER]
Ngân hàng HSBC thông báo tuyển dụng
Nơi làm việc: Hồ Chí Minh
Kinh nghiệm: 1 năm
Hạn chót nhận hồ sơ: 12/09/2018
When you join our team, from day one you’ll have access to a competitive benefits package, including:
[ul]
[li]A competitive salary and allowance(s) and an annually bonus scheme[/li][li]Bao Viet Healthcare medical insurance coverage for yourself, your spouse or partner and children which includes dental[/li][li]Annual Medical checkup[/li][li]Attractive benefits such as 17 days+ paid annual leave in additional to other leave policies (e.g. marriage, maternity and non-traditional family leave on top of law) that take care of your well being[/li][li]Preferential terms on employee banking such as loans, credit facilities, and credit cards[/li][li]Extensive Training – Giving you the skills and training you need to be a success![/li][li]5-day work in shift pattern, with overnight shift allowance provided[/li][li]Excellent Career progression opportunities[/li][/ul]
JOB DESCRIPTION
[ul]
[li]Handling multiple customer calls from our customers in our dynamic and fast paced contact center[/li][li]Providing a high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible[/li][li]Listening to customers and establishing their needs in order to offer relevant products, services and solutions[/li][li]Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution[/li][li]Responsible for achieving individual performance expectations against appropriate operational risk controls and compliance[/li][/ul]
JOB REQUIREMENT
[ul]
[li]Hold at least a College Diploma or above[/li][li]Must be proficient in language(s) required[/li][li]Night shift working only[/li][li]Be flexible, customer centric and have the ability to thrive in a team environment[/li][li]Takes pride in delivering what is promised in line with the customer and service expectations[/li][li]Proficiency with personal computers and basic software packages and specialised applications. Good Computer Proficiency with experience[/li][li]Excellent communication skills with the ability to display patience and empathy at all times[/li][/ul]
[RIGHT][I]Tin tuyển dụng UB hỗ trợ HSBC đăng tuyển
Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn[/I][/RIGHT]