Citibank N.A - Hochiminh City Sub Branch
Floor 15, Sun Wah Tower, 115 Nguyen Hue St.,
Job description:
- Perform timely review of flagged suspicious application and transactions
- Provide critical judgment when blocking / referring accounts to meet accuracy
- Participate in Fraud analysis to identify new trends and determine point-of-compromise and point-of-use merchants for immediate inclusion of data in relevant systems, e.g. AFEWS CPP/POC, POTS database and OLA fraud
- Perform outbound call/sms/letter to customer to verify said suspicious transactions
- Perform outbound call/sms/letter for card replacement due to account compromise as a prevention tool
- Ensure all alerts in AFEWS have been review and cleared
- Review all pending alerts in pending queue daily
- Update transaction detail into fraud Database for the fraud transaction detected
- Fraud reporting to Card Associations
- Able to work on a 24x7 shift
- Ensure that Ad hoc request from supervisor is handled properly
Requirements:
- Good knowledge in fraud and credit risks
- Strong analytical and probing skills
- Excellent communication skills
- Able to work with minimum supervision
Interested candidates can click “Apply” below to send CVs (in English) via email or apply directly at:
Citibank N.A - Hochiminh City Sub Branch
Floor 15, Sun Wah Tower, 115 Nguyen Hue St.,
Deadline to apply: 02/05/2013
[RIGHT]Vietnamworks[/RIGHT]