Citibank thông báo tuyển dụng Citiphone Project Management Officer

[Citibank]

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Ngân hàng Citibank thông báo tuyển dụng:

Nơi làm việc: Hồ Chí Minh
Hạn chót nhận hồ sơ: 30/12/2018

JOB DETAILS
[ul]
[li]Reports to Customer Service Project Manager.[/li][li]Be responsible for working with technical partners in raising/testing/fixing incidents with the contact center systems.[/li][li]Ensure new functionalities/system releases are live post successful testing with all required approval[/li][li]Lead the contact center’s digital initiatives and call offload projects.[/li][li]Work with Center management team in communicating and managing day-to-day system issues in the Contact Center[/li][li]Work with in-country and regional stakeholders to drive digital usage/ATD…[/li][/ul]

JOB REQUIREMENT
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[li]Degree in Finance/Business with approximately 1 years of relevant experience within a Call Center[/li][li]Highly results-oriented and self-motivated team player, adaptable to changing business conditions and client requirements[/li][li]Competitive mindset with can-do attitude, positive thinking[/li][li]Ability to effectively communicate and present ideas, concepts, and explain products and services[/li][li]Demonstrate strong business knowledge with an understanding of consumer banking products & market.[/li][li]Working knowledge of Call Center processes, systems and technologies.[/li][li]Strong leadership, interpersonal, verbal and oral communication skills.[/li][li]Possess problem solving and analytical skills.[/li][li]High level of listening and comprehension skills.[/li][li]Demonstrate efficient organization and planning skills.[/li][li]Innovator with the ability to work with limited supervision.[/li][li]Able to work under pressure.[/li][/ul]

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