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Primary Location: Vietnam
Education: Bachelor’s Degree
Job Function: Operations Credit Ops
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18039096
1.Position Objective:
[ul]
[li]Manager position provides accurate and factual desktop fraud detection and authorization.[/li][li]Manage the maintenance of the Fraud Detection and Prevention systems while balancing the financial losses and customer experience.[/li][li]Review accurate and factual investigation of transactions disputed as fraud or unauthorized by credit card and Bank clients.[/li][li]Participate in Fraud analysis to identify new fraud application trends and formulate mitigates and deterrents.[/li][li]Manage internal/ regional reports.[/li][li]This position reports directly to Country Fraud Management Officer.[/li][/ul]
2.Position Requirement
[ul]
[li]Bachelor Degree[/li][li]Deep knowledge and experience in fraud and credit risks[/li][li]Strong analytical and supervision skills[/li][li]Excellent communication skills.[/li][li]Able to work under pressure.[/li][li]Supervision skill.[/li][/ul]
3.Principal Responsibilities
[ul]
[li]Proactively identify Fraud trends and develop schemes and/or processes to detect / deter them.[/li][li]Propose strategies to prevent, detect and deter fraudulent activities and save financial losses for Citibank Vietnam. This should come as a result of analysis on domestic & global fraud trends as well as the production of fraud & authorization MIS.[/li][li]Provide critical judgment when deciding if an application is fraudulent or not.[/li][li]Assess Agent response and determine if the case merits agent disaffiliation or retention.[/li][li]Participate in Fraud analysis to identify new fraud application trends and formulate mitigates and deterrents.[/li][li]Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc.[/li][li]Participate in Fraud analysis to identify new trends and determine point-of-compromise and point-of-use merchants for immediate inclusion of data in relevant systems.[/li][li]Monitors inflows of transactions in the various GL’s owned by FRMU.[/li][li]Ensures all recovery possibilities are explored through dispute/ chargeback or liability situations against External Service Providers, P & L’s before recommending write-off.[/li][li]Dealing with Local authority & Police as part of investigation process.[/li][li]Control internal/ regional reports.[/li][li]Delegation to manage Fraud Management Unit.[/li][/ul]
4.Position Requirement
[ul]
[li]Bachelor Degree[/li][li]Deep knowledge and experience in fraud and credit risks[/li][li]Strong analytical and supervision skills[/li][li]Excellent communication skills.[/li][li]Able to work under pressure.[/li][li]Supervision skill.[/li][/ul]
[RIGHT][I]Tin tuyển dụng UB hỗ trợ CitiBank đăng tuyển
Ban quản trị Diễn đàn UB
Công ty CP Đầu tư & Phát triển UB Việt Nam
www.ub.edu.vn[/I][/RIGHT]